Investing in a campervan conversion is a big decision – both emotionally and financially. Whether you’re dreaming of weekend escapes, full-time vanlife, or just want a more adventurous way to travel, the success of your journey depends on choosing the right conversion company.
At Custom Design Campervans, we know how important trust and transparency are in this process. To help you make the best choice (whether that’s us or someone else), here are the key questions you should ask any campervan conversion company before committing.
1. Are You a Registered Company?
Reputable companies will always operate legally, with official registration and clear paperwork.
✅ Look for:
- A registered company number
- Written confirmation detailing scope of work
- VAT registration (if applicable)
- Payment schedules outlined clearly
If a company hesitates to provide this – it’s a red flag.
2. Can I See Examples of Your Previous Work?
A good builder will be proud to show off their past projects – not just the polished Instagram shots, but real, working vans.
✅ Ask to see:
- Completed van photos or videos
- Before-and-after shots
- Testimonials or references from previous clients
- Any press or awards they’ve received
Better still, ask to visit a recent build in person if possible. You can visit our workshop at anytime to view our completed vans and all the ones currently in build! We also find this helps our customers to get an idea of how they’d like their van to look, too.
3. What Types of Vans and Layouts Do You Specialise In?
Some companies specialise in small vans like VW Transporters; others prefer long-wheelbase Sprinters or Fiat Ducatos. Make sure the builder is familiar with your chosen base van and can adapt their design to suit your needs.
✅ Discuss:
- Wheelbase, height, and engine compatibility
- Whether they work with new, used, or customer-supplied vans
- Fixed vs. modular layout options
4. Do You Offer Custom Designs or Just Pre-Made Layouts?
There’s a big difference between a truly bespoke campervan and a cookie-cutter build.
At Custom Design Campervans, we design every van around your lifestyle – whether you need a bike garage, dog bed area, off-grid power setup or something totally unique.
✅ Ask:
- Can I be involved in the layout design?
- Can I choose my own finishes, colours, and materials?
- Are changes allowed during the build process?
5. Are You Certified and Knowledgeable?
This is a huge one – and often overlooked by first-time buyers.
✅ Make sure your builder is:
- NCC/RECI Gas Safe Registered (or uses someone who is)
- Familiar with 12V and 240V safety requirements
Incorrect wiring or gas installs can not only void your insurance – they can be dangerous.
6. Do You Offer a Warranty or Aftercare Service?
Even the best builds need tweaks or adjustments. A trustworthy company will back up their work with proper warranties and clear aftercare.
✅ Ask:
- How long is your workmanship warranty?
- What happens if something breaks?
- Can I contact you post-build for questions or upgrades?
7. How Long Will the Build Take – and What’s Your Lead Time?
Quality campervan builds don’t happen overnight. Be wary of companies that promise super-fast turnarounds – they may be cutting corners.
✅ Clarify:
- Start date & estimated completion
- How many vans are in the queue before yours
- What happens if delays occur?
8. Can I Visit During the Build Process?
Reputable builders welcome transparency. You should be able to visit, receive updates, and communicate openly throughout the project.
At Custom Design Campervans, we offer:
- Progress photos & updates
- Open communication during each stage
- On-site visits
9. Can You Work Within My Budget?
Be upfront about your budget from the beginning, and ask how the builder would approach it.
✅ Ask for:
- A clear, itemised quote
- Optional extras that can be added later
- Suggestions for cost-saving without compromising safety or quality
Remember: the cheapest option isn’t always the best. You’re paying for craftsmanship, experience, and peace of mind.
Final Thoughts: Choose a Builder Who Listens
At the end of the day, you want to work with someone who listens to your ideas, communicates clearly, and genuinely wants to help you build your dream van.
At Custom Design Campervans Ltd, we pride ourselves on transparency, craftsmanship, and creating builds that are as unique as you are.
🚐 Ready to Start Your Campervan Journey?
📍 We’re based in Atherstone, West Midlands, and we work with customers across the UK.
📞 Contact us today to arrange a consultation or visit our workshop – the kettle’s always on!
